Terms and Conditions

Service Agreement

These terms and conditions govern your use of verionavique Financial Planning Services' subscription-based financial planning service. By subscribing to our service, you agree to be bound by these terms.

Your subscription and continued use of our service constitutes acceptance of these terms as they may be updated from time to time.

Key Definitions

For clarity, the following terms have specific meanings when used in this agreement:

  • "Subscription Service": Our monthly financial planning consultation and guidance service, billed at $250 per month
  • "Consultations": Professional discussions and guidance sessions provided as part of your subscription
  • "Subscriber" or "You": The individual or entity who has entered into a subscription agreement with us
  • "Service Provider" or "We": verionavique Financial Planning Services Pty Ltd and its authorized representatives

Service Usage Terms

Your subscription provides access to professional financial planning consultations and guidance subject to the following usage terms:

Permitted Uses

  • Receiving personal financial planning guidance and consultations as outlined in your subscription
  • Accessing educational materials and resources provided through our service platform
  • Communicating with our team about your financial planning needs and questions

Prohibited Activities

  • Sharing access credentials or consultation materials with unauthorized third parties
  • Using our service for any illegal activities or fraudulent purposes
  • Attempting to reverse engineer, copy, or redistribute our proprietary methodologies
  • Harassing or abusing our team members or other service users

Your Responsibilities

As a subscriber, you have certain responsibilities to ensure effective service delivery and maintain our professional relationship:

Please note that the effectiveness of financial planning depends partly on your active participation and honest communication.

  • Providing accurate and complete information about your financial situation during consultations
  • Maintaining the confidentiality of any proprietary planning methodologies shared during service delivery
  • Making subscription payments promptly according to the agreed billing schedule
  • Notifying us of any significant changes in your circumstances that might affect our planning discussions

Intellectual Property Rights

All content, methodologies, materials, and resources provided through our subscription service remain the intellectual property of verionavique Financial Planning Services.

You receive a limited license to use these materials for your personal financial planning purposes only. Reproduction, distribution, or commercial use requires explicit written permission.

Subscription Payment Terms

Your subscription is billed monthly at $250 AUD plus applicable GST, subject to the following payment conditions:

  • Monthly fees are charged in advance on the same date each month following your initial subscription
  • All fees include GST where applicable and are non-refundable once services have been provided
  • Failed payments may result in service suspension until account is brought current
  • Subscription fees may be adjusted with 30 days' written notice to subscribers

Liability Limitations

Our liability for any claims arising from your use of our subscription service is limited to the greatest extent permitted by Australian law.

IN NO EVENT SHALL OUR LIABILITY EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

Dispute Resolution

We are committed to resolving any disputes fairly and efficiently through the following process:

Internal Resolution Process

We encourage subscribers to contact us directly to resolve any concerns or disputes before pursuing other remedies:

  • Initial complaints should be submitted in writing to our customer service team
  • We will investigate and respond to complaints within 15 business days
  • Unresolved matters may be escalated to senior management for additional review

External Dispute Resolution

If direct resolution is unsuccessful, you may access external dispute resolution services:

For international subscribers, the European Commission provides an online dispute resolution platform.

Access the ODR platform

Service Termination

Either party may terminate the subscription service with 30 days' written notice. Termination does not affect obligations incurred prior to the termination date.

Upon termination, your access to consultation services will cease, though any materials already provided for your personal use may be retained.

Terms Modifications

We may modify these terms to reflect changes in our service, legal requirements, or business practices. Significant changes will be communicated to subscribers with reasonable notice.

Continued use of our service after modifications constitutes acceptance of the updated terms.

Governing Law

These terms are governed by Australian law, and any disputes will be subject to the jurisdiction of Australian courts. International subscribers should consider local legal requirements that may apply.

Severability Clause

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Complete Agreement

These terms, together with our privacy policy and service descriptions, constitute the complete agreement between you and verionavique Financial Planning Services regarding your subscription service.

Questions About These Terms

If you have questions about these terms or need clarification about any provisions, please contact us:

contact@verionavique.com

+61 684-382-861

147 Collins Street, Melbourne VIC 3000

These terms were last updated on September 18, 2025

Version 2.1